Customer Service Officer
Responsibilities
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Greet and provide premium customer service to tenants and visitors at Grade A office building
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Carry out daily operations including process visitor registration and provide ranges of value-added services at counter
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Handle enquiries and follow up complaints, emergency cases from tenants
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Collect feedback from tenants and follow up if needed
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Perform other duties assigned by supervisors
Requirements
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Diploma or above, with 1-year experience in customer service, hospitality or property management industry
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Fluent in Cantonese, English and Mandarin
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Strong communication and interpersonal skills
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Previous experience in exhibition/event/customer service is preferable
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Good computer skills, especially MS Office, Excel
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Shift duty (5-day work)
(Personal data collected will be used for recruitment purpose only)