Assistant Clubhouse Manager

Overview:
The role of Assistant Clubhouse Manager is to ensure the smooth daily operation of the designated clubhouse, encompassing tasks such as facility management, vendor coordination, service contract administration, coordination of interest classes, general office administration, procurement, pool management, safety inspections, and more.

Responsibilities:

• Supervise a team of direct staff members, outside contractors, and vendors to oversee daily clubhouse operations, ensuring all services are functioning smoothly.
• Conduct regular inspections of clubhouse areas to maintain the overall condition of facilities.
• Manage vendors and monitor their performance closely.
• Address residents' inquiries and complaints, ensuring personalized clubhouse services and attentiveness to their feedback (Voice of Customer).
• Organize recreational activities and interest classes within the clubhouse.

Requirements: 

• 6-8 years of experience in clubhouse management.
• Proactive attitude, strong interpersonal skills, and the ability to train and manage a team effectively.
• Excellent customer service skills.
• Proficiency in written and spoken English and Chinese.