Customer Service Officer

Responsibilities:

• Assist the Property Management Team to handle daily operations of the office tower.
• Provide excellent customer services to tenants and visitors at the Concierge counter.
• Handle general enquiries and complaints with professional customer services manner.
• Establish and maintain good relationship with visitors and tenants.
• Handle ad hoc assignments and other duties as required.

Requirements:

• Degree / Diploma holder in Property Management, Facilities Management or related disciplines. 
• Relevant experience in customer services, property management or related industries.
• Excellent command of spoken Cantonese, English and Putonghua.
• Proficiency in MS office.
• Customer-oriented with excellent interpersonal and communication skills.