Senior Property Officer

Overview:

The role of Senior Property Officer is to achieve an all-round and effective property management services in the residential site. The job holder is necessary to ensure the smooth operation and maintenance of the site and supervise the outsourced landscaping staff, security staff, cleaning personnel, and general administration work for Management Office. He or she has to take care of other general estate affairs such as dealing with owners' committee, various residents' enquiries etc.

Responsibilities:

• Manage all outsourced contractors' performance and service level including but not limited to cleaning, security, landscape, etc.
• Act as supportive role in office administrative at the management office and take care of building budget, procurement, periodic audits, draft incident reports, etc.
• Handle residents' complaints/ enquiries and provide appropriate solutions to follow up residents' issues
• Conduct surprise inspections in non-office hours and execute preventive security plans; work out daily special inspections, weekly night check 10% and quarterly preventive security plans.

Requirements:

• 5 - 6 years experience in Property Management and customer service industry
• Experience in dealing with owners' committee would be an advantage
• Certificate in security training would be an advantage
• Well versed with DMC and BMO