Customer Service Officer (King Lam Street)

Customer Service Officer

Responsibilities:

• Assist the Property Management Team in the daily operations of the Grade A office tower.
• Provide excellent customer service to tenants and visitors at the Concierge counter.
• Address general inquiries and complaints with a professional customer service approach.
• Establish and nurture positive relationships with visitors and tenants.
• Undertake ad hoc assignments and fulfill other duties as necessary

Requirements:

• Hold a degree/diploma in Property Management, Facilities Management, or related fields.
• Possess relevant experience in customer service, property management, or related industries.
• Demonstrate a customer-oriented mindset with exceptional interpersonal and communication abilities.
• Have a proficient command of spoken Cantonese, English, and Putonghua.
• Proficiency in MS Office